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	<title>Comments on: Don&#8217;t hate your customers</title>
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	<description>Information security developments. A high signal, low noise blog.</description>
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		<title>By: Debra</title>
		<link>http://security.goldsby.com/2009/10/21/dont-hate-your-customers/#comment-9</link>
		<dc:creator><![CDATA[Debra]]></dc:creator>
		<pubDate>Thu, 07 Jan 2010 01:42:41 +0000</pubDate>
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		<description><![CDATA[That is too funny Steve....talk about an endless or should I say hopeless loop!!!  Guess the customer service rep is only as smart as their software... eh?]]></description>
		<content:encoded><![CDATA[<p>That is too funny Steve&#8230;.talk about an endless or should I say hopeless loop!!!  Guess the customer service rep is only as smart as their software&#8230; eh?</p>
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